The Gun Counter

mekender wrote:...and then from Cannon's website:
Cannon Safe is the ONLY manufacturer to offer a ZERO COST – Lifetime Replacement Policy **

rightisright wrote:...Mr. Bane is wrong here and should reconsider his position before Cannon's lawyers pounce on him like a pack of starved lions. ..."

martini wrote:anyone know anything about patriot safes?

Those rollicking guys at Cannon! They sure know how to throw a good practical joke...at least, I think it's a practical joke...

That's the only way to explain the replacement "lock" they sent me.

If you recall, when I talked to their humorously titled "Customer Service Department," the wonderfully responsive "knowledgeable service technician with the authority to fix any Cannon Safe issue on the spot," said that while I was on my own on getting the safe open, he would honor their "Lifetime Warranty" — those guys! — on manufacturing defects and send me a replacement lock that I would have to figure out how to install because Cannon doesn't care whether I remain a customer or not. He said he didn't have KABA locks — the one that failed — but he would send "an S&G."

Those jokers! I thought they'd send "an S&G," Sargent and Greenleaf, a standard safe lock found on almost everyone's safes. But those comic tricksters sent me the bottom-of-the-line LP Lock — a plastic piece of apparently made-in-China crap that you might find on those $29.95 "safes" available from the office supply store.

At first, I was taken in...I thought they actually sent me this...toy...as a lock...then I realized the joke...it's an homage to rapper Flavor Flav, whose signature outfit always included a huge clock necklace. While the original failed KABA lock is all metal, weighs almost a pound, is contoured for easy access, blah blah, the "Flavor Flav" Cannon lock weighs in at a "hefty" 2.7 ounces — perfect for hanging on a necklace! — and is genuine, authentic gold-colored plastic! Hot!

've decided to play along with the joke and ACTUALLY WEAR my "Flavor Flav" Cannon at the SHOT SHOW! Get down! YO! What a brilliant marketing plan...selling safes with toy locks you can actually wear and make a fashion statement! I'm hoping people ask me where they can get their own "Flavor Flav" Cannon Lock for the next Rave!

Thanks, Cannon! I can't get my safe open, but I'll look bad to the bone at SHOT!

Check this out!

The Very Last Cannon Safe Story...
Okay, this is the last story, and it's here out of fairness. I spoke with Mike Baker, one of the owners of Cannon Safes, over the weekend. Obviously, he isn't a happy camper and there were some tense moments...but all in all it was a relatively cordial conversation. I told him I would give him his say on the blog, because that's only fair.

I don't believe so...safes are expensive, ostensibly lifetime investments, and I suspect it's better to have experts work on them than ham-handed (and lucky) amatuers. I used heat sinks, but it's a crap shoot on a small circuit board...you're always risking heat damage. I'm still going to replace the lock — with a mechanical one if I can, or a top-of-the-line electronic if I can't. I will be returning the LP lock to Cannon...and I'm going to be buying a new safe at SHOT because I need the room and, in truth, I've lost a lot of faith in this one.